1. Introduction
At Terruvah, we are committed to protecting your privacy and maintaining the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Please read this Privacy Policy carefully. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of information when you use our services:
- Personal Identification Information: Name, email address, postal address, phone number, date of birth, and passport information when you create an account, make a booking, or contact us.
- Payment Information: Credit card details, billing address, and other financial information necessary to process payments.
- Travel Preferences: Information about your travel plans, preferences, and special requirements.
- Automatically Collected Information: Device information, IP address, browser type, operating system, pages visited, and time spent on the website.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our website and hold certain information. For more information about cookies, please see our Cookie Policy.
3. How We Use Your Information
We may use the information we collect for various purposes, including:
- Providing, operating, and maintaining our website and services
- Processing and completing your travel bookings and reservations
- Communicating with you about your bookings, account, or inquiries
- Sending you marketing and promotional materials if you have opted to receive them
- Personalizing your experience and delivering content and product offerings relevant to your interests
- Analyzing website usage to improve our website and services
- Detecting, preventing, and addressing technical issues and fraudulent activities
- Complying with legal obligations and resolving disputes
4. Information Sharing and Disclosure
We may share your information with third parties in the following situations:
- Service Providers: We may share your information with trusted third-party service providers who help us operate our website, conduct our business, or provide services to you (e.g., hotels, transportation providers, payment processors).
- Business Transfers: If Terruvah is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- With Your Consent: We may share your information with your consent or as otherwise disclosed at the time of collection.
5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.
6. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access personal information we hold about you
- The right to correct inaccurate or incomplete information
- The right to request deletion of your personal information
- The right to restrict or object to processing of your personal information
- The right to data portability
- The right to withdraw consent
To exercise these rights, please contact us using the information provided in the "Contact Us" section.
8. Children's Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the bottom of this Policy. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions or concerns about our Privacy Policy or data practices, please contact us at:
Email: [email protected]
Phone: +1 (212) 555-1234
Address: 123 Travel Street, Suite 500, New York, NY 10001, USA
Last Updated: March 15, 2025